Hi

I'm currently trying to create a tree view of my helpdesk to assist users orienting themselves within the helpdesk.

As an example - see the following article from Microsoft which has an example of this in the side bar.

I've had a look at the API documentation, but I cannot see a way to access category information, then subsequent sections etc, but this information isn't available for articles.

Our users are finding that the breadcrumb information available at the top of the article isn't sufficient when navigating through our helpcenter which is quite nested.

Is this a known issue/are there any known solutions which use something other than the API I've looked at?

Many thanks

UPDATE - I've found this answer within the forums, but this seems to do A LOT of work everytime an article is loaded. Surely there is a better way to achieve this?