Suggestion: possibility to create Admins restricted to specific Brands
AnsweredWhen the use of Zendesk is growing in large companies, a need to name several Administrator might springs. In this case, I think it could be very convinient to name Admins with limited scope regarding the Flow Builder, preventing them to introduce unwilling mistakes in the bots developed by other Admins.
To do so, a logical criterion would be the asignation of specific Admins for each of the brands, so that Brand-1 Admin could only manage the Flow-Builder and create his/her own bots just for Brand1, avoiding interaction (and the introduction of mistakes) with Brand-2 Admin bots.
What do you think about this proposal?
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Official comment
Hi Elearning Media - thank you for submitting this feedback. Your request is aligned with something we are currently exploring for brand based access. While I don't have a timeline to share at this time, I've added this feedback to our roadmap to ensure this doesn't fall through the cracks. Thank you so much!
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Thank you Alina!
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