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Feature Request: Allow admins to see the history changes made under "Visible To"

Planned


Posted Apr 03, 2023

When viewing the history of changes made to an article, the changes made when setting the "Visible To" from Sign in users to everyone doesn't currently show. It'd be really really nice to have that feature. You already show the changes made in the history why not show everything??


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3 comments

I second that it would be a very helpful addition to have the change in Visible To shown in the Article History (View History).

Is there any plan as to when this feature would be available?

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I'm 100% agree with Ashley and Daniel.

"Visible to" and "Managed by" are very important permissions. 
As an admin, I'd like to know who made certain changes. 
In my case, I need to review permissions history during the QA process. 

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image avatar

Katarzyna Karpinska

Zendesk Product Manager

Hey Ashley Krämer, thank you for taking the time to provide us with this feedback. We apologize for the delay on our end in providing you with a response to your feature request.

 

This is a great feature request and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community. 

 

Thank you again for your feedback and for being a valuable customer with Zendesk.

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