JWT unique identifier has expired or it has an incorrect format

April 12, 2023 12:09
Edited

Hi,
I'm trying to integrate the Zendesk SDK into a unity app, but I can't get the JWT token right, it keeps throwing the error: "JWT unique identifier has expired or it has an incorrect format" on the Console, I made sure that the app configuration on site is correct, and my API route is working properly.

This is my payload:

{
"email": "triste@teste.com.br",
"name": "Sofrimento",
"iat": 1681240444,
"jti": "0157454f-705c-40e2-926a-8e7d39051eff"
}

Any info is greatly appreaciated.

Thanks.

2 Comments

Eric Nelson
- April 12, 2023 14:34
Zendesk Developer Advocacy
Hey Rafael,

Do you mind if we move this into a ticket so you can share your subdomain / take a closer look?

Thanks!

0
Rafael Gomes Pinheiro
- April 12, 2023 16:14
- Edited
Of course we can!

0

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2 Comments

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