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Trying to create leads using the api.
Posted Apr 19, 2023
Hi, I'm trying to integrate the API and keep getting a 404.
The example domain URL I'm using is as follows (subdomain being our company subdomain with zendesk)
https://subdomain.zendesk.com/api/v2/leads.json
Here is an example of my C# code.
var response = client.PostAsync("https://" + _subdomain + ".zendesk.com/api/v2/leads.json", new StringContent(jsonPayload, Encoding.UTF8, "application/json")).Result;
NOTE: I am successfully authenticating when I create tickets
HttpClient client = new HttpClient(); client.DefaultRequestHeaders.Authorization = new System.Net.Http.Headers.AuthenticationHeaderValue("Basic", Convert.ToBase64String(Encoding.ASCII.GetBytes(_email + "/token:" + _apiToken)));
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3 comments
James Rodewig
Hi Agave,
I'm sorry to hear you ran into this issue.
The Leads endpoints are part of the Sales CRM API. The Sales CRM API use the following base URL for their endpoints: https://api.getbase.com
We call that out in the Sales CRM API intro docs, but it's easy to miss.
I hope that helps!
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Agave
Thank you so much for your help! That explains a lot. I was wondering if you could help me one more time.
So now I'm get Status Code: 500 Internal Server Error. What might be causing this? Do I need to use a different API token than what I was using for creating tickets?
This is the JSON objetct:
{"lead":{"first_name":"Joe","last_name":"LastName","email":"test+zendesk28@gmail.com","organization_name":"","tags":["MyTag"]}}
Everything is the same as above, but the URL
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Christopher Kennedy
Yes that's correct. For the Sales CRM API you'll need to get a bearer token from the Sell OAuth endpoint to authenticate your requests.
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