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Increase dropdown options displayed

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Posted Apr 21, 2023

I have some rather large dropdown lists and the tool defaults to a size that shows about 5 options to a user.  Is there a way to increase the size of the dropdown UI so a user could see 10-15 options at a time to reduce scrolling?  I've been able to utilize sub-categories to get all lists sizes to 15 or less.  


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Jupete Manitas

Zendesk Customer Care

Hi Aaron, thanks for writing in! 
 
Adjusting the font size or the look of the drop-down field is not yet available in our admin settings but this can be achieved technically by editing your code and scripts inside your theme. You can follow some recommendations from these other users posted in the community as well:
 
Increase Dropdown Option Font Size on Submit a Request Form 
How to edit drop-down field design? 
Feature Request: Submit a Request Drop down
 
Just take note that if you are using on the standard theme, your theme will be a customized theme. If you are on a customized theme already, you can always reach out to your theme developer to edit the code. Thank you!
 
 

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Thank you!  The "How to edit drop-down field design" post is just what I needed.  I added the nesty-panel code to my style.css and was able to get the drop down size increased.  

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