How can I change email template for few languages?
Our company serves few countries and each of them, needs a different email template. There are similar, but the differences are between IG, FB URL etc. How can change these values?
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Hi there,
You can use liquid markup to present different text output, including links, to different users based on their locale, language, group etc.
https://support.zendesk.com/hc/en-us/articles/4408842967578-Using-Liquid-markup-to-support-multiple-languages-in-automations-macros-and-triggersYou may not need to edit the template itself, perhaps only the triggers that send email notifications. Do the links already exist in the template?
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