Sign in bug - Does disconnecting Shopify and then reconnecting will delete history/backlog/emails
We get an annoying bug that the sig-in popup shows every few seconds.
Signing in our account to Zendesk doesn't change it. - we can also just click the cancel button.
Thinking of disconnecting or uninstalling the Shopify connection.
any ideas?
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Hi Yoav!
This bug has been fixed and it's recommended to disconnect and reconnect to establish a clean connection. Doing so shouldn't affect your history. If you continue to have any issues definitely let us know and we can get a better look at your account.
All the best!
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