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Product Feedback: Article Export



Posted Jun 02, 2023

Hello everyone,

We noticed that currently Guide: Articles does not include a dedicated export that allows you to download selected/all articles. It will be beneficial if this feature is added as it will be a great convenience for our organization when setting up new Zendesk instances and maintaining existing ones as we currently have several and more on the way.

We would like to use an option in Zendesk and not the API or any other third party application as the internal approval and implementation process would take a long time and would not be satisfactory based on business priorities.


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Orsolya Forster

Zendesk Product Manager

Hey Atanas, thank you so much for taking the time to provide us with your feedback here. I understand the request however at this time we are not able to commit to prioritizing this feedback. 
 
At this time we are going to close this post for comment and mark it as “Not Planned”. If you are interested in learning more about this and other features being built please make sure to check out our Community events and Zendesk Updates. Thank you again for your feedback and we appreciate you being a valuable Zendesk Community member.

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