Recent searches
No recent searches
requester getting repeat email
Answered
Posted Jun 15, 2023
When someone emails us , they are getting an email reply from us with their original question so it's a repeated email. Is there something wrong with one of my triggers? Example below
0
1
1 comment
Jahn
Michelle Jacob - you might want to check the ticket events and see what are the triggers firing then you remove or amend it as necessary.
0