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Exporting Ticket Body

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Jason Lomax

Posted Jun 26, 2023

Is there a way to take for example the last 500 tickets and export the body of them? I'd like to do an analysis on keywords and sentiment and I know it will be a lot of data, but is it possible? 

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    Jahn

    Zendesk LuminaryCommunity Moderator

    Hi Device42 - there is no native way in doing this but there is a workaround.

    Kindly refer to this link https://support.zendesk.com/hc/en-us/community/posts/4419145956122/comments/4419202642202 

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