Customer Context View Language bug

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David Fortich

Posted Jun 29, 2023

This seems like a recent bug, but the Customer Context side-panel's language display is currently bugged.

Issue:

Currently, when a user's language is changed FROM english to french(canada) in our case, the Requester view correctly shows the update, but the Customer Context panel remains stuck on English. 

To reproduce:

While on a ticket, click on the requester button which appears to the left of the ticket number. Change the requester's language to English. Change the requester's language FROM English to another language. Return to the ticket. Open the Customer Context side-panel. The Customer's  language remains as English although the edit requester tab and macros correctly show the updated language.

 

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