Today when you have end users registering for your help center, the process of them registering, verifying, and getting in, is all done by action on the end user side. If this Help Center is linked from a company website, it is exposed and more likely to have someone accessing our Help Center who shouldn't be - general public, spam, competitors, etc.
I would love for there to be a more thorough approval process where we can have a registration form and we approve registrations.
Right now we're stuck with the very manual process of checking via the Customers tab by using a date filter (E.g., "created_at>2023-07-09") and reviewing all recently created customers and ensuring they should have access.
Please sign in to leave a comment.