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Api to get deleted records

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sobiyaq m

Posted Jul 25, 2023

is there any api in zendesk sell to get deleted records of deal and other events? or any other way to get deleted records?

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    Noly Maron Unson

    Zendesk Customer Care

    Hi Sobiya,

    All deletions are permanent in Zendesk Sell and cannot be reverted by users. See: Can I recover leads, contacts, or deals that I deleted?

    Hope this helps.

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    sobiyaq m

    Yeah, But i need to get those deleted records in any api or webhook.  

     

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    Noly Maron Unson

    Zendesk Customer Care

    Hi Sobiya,

    Once data is deleted in Sell, there is no way to recover it anymore even by using API or webhook. 

     

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    sobiyaq m

    I am not asking the api to recover the deleted data,
    Is there any api to get deleted data(to know which data has been deleted)?
    or is there webhook to notify the data which has been deleted?

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    Noly Maron Unson

    Zendesk Customer Care

    Hi Sobiya,

    There are no endpoints that we can use to show a list of deleted data.

     

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