Product Feedback - Omnichannel calls routed to a view

Answered

3 Comments

  • Official comment
    Sean Chuang
    Zendesk Product Manager

    Hello,

    Thank you for the question. We will pass this info on to our colleagues on the Explore team so they can put it on their backlog. The Omnichannel Routing team is currently working on complex Queues feature so once that is complete, the Explore team will be able to execute the desired report based on the work done on complex Queues. 

    Sean

  • Anastasia Kachanova

    +1 from me

    2
  • Boyan Spasov

    +1

    0

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