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Is there a way to upload a .json file with macros?

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Ricardo

Posted Aug 25, 2023

Hi.

I have a .json file with some Macros that I wanted to use in our zendesk. Is there a way to upload this file to our zendesk and see ALL the macros that I have in the file?

Something like this https://support.zendesk.com/hc/en-us/community/posts/4409506817178-How-to-export-Zendesk-macros-into-a-spreadsheet but instead of downloading, I want to upload.

Cheers

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    Greg Katechis

    Zendesk Developer Advocacy

    Hi Ricardo! We don't have a native way to do this with our APIs, however I did find this app, which looks like it might be of use!

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    Ricardo

    Thanks. but unfortunately it doesn't work when you open the app. It gives the following message:

    Application error

    An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command
    heroku logs --tail

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