Custom web SDK widget getting error when connecting

image avatar

Will Batty

Posted Sep 05, 2023

Hey I used the websdk https://api.zopim.com/web-sdk/#chat to build a custom widget for some clients, one client is working perfectly, the other client is getting an error like the following every time we try to init a chat:

{"path":"connection","update":{"status$string":"error","registration_error":{"cause$string":"illegal_web_sdk"}},"seq":3}

 

Any ideas?

0

2

0 comments

Date
    Newest

      Sign in to leave a comment.

      Didn't find what you're looking for?

      New post