Chat and messaging automatic reply after ticket is solved
Planned
Posted Sep 17, 2023
add trigger reply in chat after ticket is set to solved to prompt the customer about solving the ticket just like in support
3
1
Posted Sep 17, 2023
add trigger reply in chat after ticket is set to solved to prompt the customer about solving the ticket just like in support
3
1 comment
Prakruti Hindia
Thank you for writing in. We are looking at improving Triggers and Automations for messaging tickets this year and next year. Support for automatic response once ticket is solved is part of it. We will drop an update here once we are close to launch.
1
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