Chat and messaging automatic reply after ticket is solved

Planned
image avatar

Abdelhameed Khaled

Posted Sep 17, 2023

add trigger reply in chat after ticket is set to solved to prompt the customer about solving the ticket just like in support 

3

1

1 comment

Date
    Newest
      image avatar

      Prakruti Hindia

      Thank you for writing in. We are looking at improving Triggers and Automations for messaging tickets this year and next year. Support for automatic response once ticket is solved is part of it. We will drop an update here once we are close to launch. 

      1

      Sign in to leave a comment.

      Didn't find what you're looking for?

      New post