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Microsoft Azure Monitoring Integration with Zendesk

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Jacob Esho

Posted Oct 17, 2023

I am looking for articles that provide if Zendesk can integrate with Microsoft Azure Monitoring to capture service health and create an Incident ticket.  

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    Ivan Miquiabas

    Zendesk Customer Care

    Hi Jacob, 
     
    Welcome to Zendesk Community! 
     
    As of the recent update, Yes, Zendesk integrates with Microsoft Azure Active Directory; Microsoft has created a tutorial on configuring Azure with Zendesk for SAML SSO. No Article created from Zendesk natively as we do have limited support on its configuration. 
     
    Disclaimer: Zendesk can't provide support for configuring your Azure AD integration. Contact Microsoft's support team for assistance or post in our Community.
     
     
    Hope that helps! 
     
     
    Cheers! 

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