Color formatting seems not to work?

Answered
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Danni Fugl

Posted Oct 27, 2023

Hi,

I have followed a few Zendesk guides on how to make reports turn different colors with formatting. But for some reason, nothing changes.

To simplify the process, I made a very simple report, to test the formatting, and also here nothing seems to change with the advanced formatting.

I must be missing something in the formatting that I can't seem to see myself.

Please see the attached picture.

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      Nicole Saunders

      Hi Danni, 

      I see that you got some answers to your question in a private ticket. But for anyone else who has a similar question, here's the response that Danni got: 

      In order for the colors to work, you have to add additional attributes to the report.
       
      Here is an example:

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