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Improve the 'All articles' page by 1) surfacing more metadata and 2) letting us export the data



Posted Nov 08, 2023

I'd really like to see more metadata about articles on the 'All articles' page. These are the ones that I really miss at the moment:

  • Visibility permissions. This would help when articles have lots of different visibilities. Currently, you can only the visibility next to each article on the 'Arrange content' page.
  • Views for each article (from Explore)It would be so useful to be able to see this information in the same place that we manage articles.
  • Upvote / downvote data. Same as above. Would be much, much easier to have this in one place.

It would also be incredibly useful to be able to export this data to .csv or .xlsx. It would help enormously with things like managing article verification. 


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2 comments

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Shawna James

Community Product Feedback Specialist

Hey Rob, thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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I would benefit from these requests and would like to add two more. 

  • Adding Hierarchy as a filter for all articles. Use case, is for article verification. I want to bulk assign owners to the articles. The SMEs have focus areas that mimic the category/sections. Without being able to filter by Hierarchy, I have to manually find and update the articles. 
  • Show/Hide columns: For those of us using verification, having the verified date along with last edited and last published would be a great help to managing that process. 

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