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Allow dynamic content in the Widget-Launcher-Text
Posted Nov 08, 2023
As an E-Commerce Brand operating in multiple countries, it is very important to us that we address customers in the language they prefer and speak. It is possible to work with dynamic content within the chatbot, which is great. In the Widget Launcher Text however, this is not possible. Could you please have a look at this issue and adjust it?
Thank you very much in advance. 
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5 comments
Mindy Wang
Hi Elina,
I happened to ask the same question weeks ago, and someone submitted product feedback, saying that they will realize this function next year, come join us to push this feedback: https://support.zendesk.com/hc/en-us/community/posts/4411256171930-dynamic-content-in-Flow-Builder?page=1#community_comment_6308373779866
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Will Poon
Thank you for your feedback Elina and Mindy, this context is super helpful and we understand the needs to have more dynamic feedback within the web widget to support you and other customers operating in multiple countries across languages.
I've logged this product feedback internally and will work with our teams to get this placed on our roadmap in 2024.
Thanks again,
Will
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Chris
This would be one of many additions that are needed to make the conversations bots work properly for organisations operating with multiple languages.
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Nickolas Selesky
Any updates on this feature or workaround to get the launcher text translated?
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Michael Leyva
+1 would really like to see dynamic content for the text message on the web widget launcher!
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