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Bot WhatsApp problem

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Posted Nov 09, 2023

How to make the forms work on WhatsApp and I want to make the bot message delay on WhatsApp. How do I do that?


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Hiedi Kysther

Zendesk Customer Care

Hi Guest Experience Agent!

If you'd like to add your forms in WhatsApp, you may follow this article: About the bot builder, Understanding Answer step types this article will guide you on how you can create a bot to show your Ticket Form. 

Also, what do you mean by "make the bot message delay"? Could you guide me to your target workflow? 

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