As of today only the author (aka article creator) is shown in a published article. To get information about who last edited an article you will need to enter the editing mode (Edit article).
Published view only shows author:
Edit mode ("Edit article") only shows latest editor:
Feedback request background
In our company all of our agents are responsible to update our articles and we allow any agent to update an article regardless of who created it. So who created an article is not an important information for us.
- Therefore it would be really helpful for us if also the latest editor is shown in the published view.
- Even better would be if it is possible to select exactly what info to present:
A. Both author and latest editor.
B. Only author.
C. Only latest editor.
Purpose of request
We use the latest editor information to handle issues or questions that may arise when an article is updated.
The main purpose is to save both our agents and customers time and effort to retrieve the information, also to make sure that they get in contact with the right person without detours.
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