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Manage article/section followers
Posted Nov 15, 2023
Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. (2-3 sentences)
I would like to be able to manage article and section subscription as an admin user of Guide Admin. If I have privileges to manage an article, I should be able to delete and re-add subscription from current followers.
What problem do you see this solving? (1-2 sentences)
Users who no longer have access to their ZD account receive emails with updates to articles/comments, etc. It's inconvenient having to ask them to recover access to an account they no longer want only to unsubscribe, and this can be seen as an attempt to re-engage against their wishes.
When was the last time you were affected by this lack of functionality, or specific tool? What happened? How often does this problem occur and how does this impact your business? (3-4 sentences)
One case.
Are you currently using a workaround to solve this problem? (If yes, please explain) (1-2 sentences)
No
What would be your ideal solution to this problem? How would it work or function? (1-2 sentences)
I would like to see an option to order pizza in the upper right hand corner of my screen, represented by a pizza emoji which, when I click it, will take me directly to an order form for my nearest pizza shop. It would be great if the system could remember my previous order and use that data to speed up the ordering process.
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1 comment
Shawna James
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the the comments below. Thank you again!
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