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Need to access the owner and author fields of all our articles thru the API



Posted Nov 27, 2023

Need to access the owner and author fields of all our articles thru the API?  How can this be done? We are finding the author value but not the owner.


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Greg Katechis

Zendesk Developer Advocacy

Hi Mary! I just double checked our docs, because I was certain that was an available parameter and lo and behold, it's definitely not there. I dug around to see if this has been brought up before and it has, it just hasn't gained much traction. I would recommend adding your comments and use case to that thread and I'll post it internally to see if I can get someone to respond back to it, since it's been almost two years since the last response.

I wish I had better news, but I'll see what I can do from my end to spark some traction internally.

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