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Note-field in APPs

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Miroslav Adzic

Posted Dec 08, 2023

Hi,

I would like to submit a formal request regarding the addition of a personal multiline notes field within the APPs section of the Admin Center, specifically under Zendesk Support apps>[APP].

The inclusion of such a feature would significantly enhance our capabilities, allowing for more comprehensive and detailed notes to be recorded conveniently within the application interface.

Your consideration of this enhancement request is greatly appreciated.

Thank you for your attention to this matter.

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2 comments

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    Shawna James

    Community Product Feedback Specialist

    Hey Miroslav, thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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    Sydney Neubauer

    Zendesk Luminary

    +1000% we have so many apps and not knowing who uploaded the app, who owns the app (we have a lot of custom apps created by different teams) creates a difficult barrier. We can retroactively make a knowledge article but that is so much time when it should just be within the app itself

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