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Add CSAT link/button next to tickets on My Requests page
Zendesk Luminary
Posted Dec 20, 2023
I would like to see an option for customers to click a CSAT link/button on the next to tickets that haven't received CSAT feedback on the My Requests page. This opens the possibility to customers leaving more feedback as they will be able to see which tickets they didn't leave feedback on.
Internal ticket: 12190944
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Tara McCann
We really appreciate you reaching out with this feedback.
Can I point you in the direction of our product feedback template? This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. If you could, we would appreciate you taking the time to update your post and utilize the template [add specifics for areas you would like to see more information].
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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