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iOS MessagingSDK crash



Posted Jan 02, 2024

This crash event happened in the first second of the user's session.

  • SDK type and version
    pod 'ZendeskSDKMessaging', '~> 2.17.0'

  • The iOS version, and whether it happens on a device, a simulator, or both.
    see the attachment

  • The Xcode version
    Version 15.1 (15C65)

  • Is the SDK view controller added as a child view controller in your application?
    No

  • Attachment
    Crashed: com.zendesk.Observable
    0  libobjc.A.dylib                0x1c20 objc_msgSend + 32
    1  libswiftCore.dylib             0x18f248 __CocoaDictionary.Iterator.nextKey() + 100
    2  libswiftCore.dylib             0xbc644 __CocoaDictionary.Iterator.next() + 24
    3  libswiftCore.dylib             0xbc964 protocol witness for IteratorProtocol.next() in conformance [A : B].Values.Iterator + 248
    4  libswiftCore.dylib             0xe534c Sequence.forEach(_:) + 632
    5  ZendeskSDKCoreUtilities        0x7ab0 (Missing UUID xxxxxxxxxxxxxxx)
    6  ZendeskSDKCoreUtilities        0x8014 (Missing UUID xxxxxxxxxxxxxxx)
    7  libswiftDispatch.dylib         0x1900 partial apply for thunk for @callee_guaranteed () -> (@out A, @error @owned Error) + 28
    8  libswiftDispatch.dylib         0x8c88 thunk for @callee_guaranteed () -> (@out A, @error @owned Error)partial apply + 16
    9  libswiftDispatch.dylib         0x2c08 closure #1 in closure #1 in OS_dispatch_queue._syncHelper<A>(fn:execute:rescue:) + 188
    10 libswiftDispatch.dylib         0x2d1c partial apply for thunk for @callee_guaranteed () -> () + 28
    11 libswiftDispatch.dylib         0x26e8 thunk for @escaping @callee_guaranteed () -> () + 28
    12 libdispatch.dylib              0x3fdc _dispatch_client_callout + 20
    13 libdispatch.dylib              0x13574 _dispatch_lane_barrier_sync_invoke_and_complete + 56
    14 libswiftDispatch.dylib         0x358c implicit closure #2 in implicit closure #1 in OS_dispatch_queue.sync<A>(flags:execute:) + 196
    15 libswiftDispatch.dylib         0x1d50 OS_dispatch_queue._syncHelper<A>(fn:execute:rescue:) + 396
    16 libswiftDispatch.dylib         0x38a8 OS_dispatch_queue.sync<A>(flags:execute:) + 324
    17 ZendeskSDKCoreUtilities        0x791c (Missing UUID xxxxxxxxxxx)
    18 ZendeskSDKConversationKit      0x51178 block_destroy_helper + 1240
    19 ZendeskSDKConversationKit      0x79810 __swift_memcpy65_8 + 23072
    20 ZendeskSDKConversationKit      0x7a098 __swift_memcpy65_8 + 25256
    21 ZendeskSDKConversationKit      0x50e44 block_destroy_helper + 420
    22 ZendeskSDKConversationKit      0xf1550 __swift_memcpy337_8 + 21224
    23 ZendeskSDKConversationKit      0xf15f8 __swift_memcpy337_8 + 21392
    24 ZendeskSDKConversationKit      0x21334 __swift_memcpy288_8 + 13676
    25 ZendeskSDKConversationKit      0x4f864 __swift_memcpy40_8 + 2052
    26 libdispatch.dylib              0x24b4 _dispatch_call_block_and_release + 32
    27 libdispatch.dylib              0x3fdc _dispatch_client_callout + 20
    28 libdispatch.dylib              0x127f4 _dispatch_main_queue_drain + 928
    29 libdispatch.dylib              0x12444 _dispatch_main_queue_callback_4CF + 44
    30 CoreFoundation                 0x9a6f8 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16
    31 CoreFoundation                 0x7c058 __CFRunLoopRun + 2036
    32 CoreFoundation                 0x80ed4 CFRunLoopRunSpecific + 612
    33 GraphicsServices               0x1368 GSEventRunModal + 164
    34 UIKitCore                      0x3a23d0 -[UIApplication _run] + 888
    35 UIKitCore                      0x3a2034 UIApplicationMain + 340
    36 NeuronPubliciOS                0x2c7d78 main + 22 (AppDelegate.swift:22)
    37 ???                            0x1c5f2c960 (Missing)

-1

1

1 comment

No one helped solve the problem, which is very bad.

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