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How do I trigger this on Messenger?
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Posted Jan 08, 2024
Title says it all. I want our customers on chat (Messenger SDK) to have the new satisfaction survey pop up in the chat window after chat it Solved.
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1 comment
Brandon (729 Test)
Hey Michael Jagt -
Not quite the same as what you're looking for, but this article outlines a similar function.
Since Messaging Tickets can ultimately be converted to Email, your regular C-Sat can also serve as a backstop. Hope this helps!
Brandon
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