Recent searches


No recent searches

How do I trigger this on Messenger?

Answered


Posted Jan 08, 2024

Title says it all. I want our customers on chat (Messenger SDK) to have the new satisfaction survey pop up in the chat window after chat it Solved.


0

1

1 comment

image avatar

Brandon (729 Test)

Zendesk LuminaryUser Group LeaderThe Humblident Award - 2021Community Moderator

Hey Michael Jagt -

Not quite the same as what you're looking for, but this article outlines a similar function.

Since Messaging Tickets can ultimately be converted to Email, your regular C-Sat can also serve as a backstop.  Hope this helps!

Brandon

0


Please sign in to leave a comment.

Didn't find what you're looking for?

New post