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Incremental Export for live chats is not working

image avatar

Rodrigo Fraga

Posted Jan 09, 2024

Following this doc: https://developer.zendesk.com/api-reference/live-chat/chat-api/incremental_export/

We should be able to GET at /api/v2/incremental/chats

But it's always returning:

{
"error":"InvalidEndpoint",
"description":"Not found"
}

What am I missing?

 

 

 

0

1

1 comment

Date
    image avatar

    Tipene Hughes

    Zendesk Developer Advocacy

    Hey Rodrigo,
     
    Can you confirm that you're using the correct base URL when making the request? This is a different base URL to most of our other APIs, which you can read more about here.
     
    Feel free to reach out with any questions.
     
    Thanks!
     
    Tipene

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