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Feedback on the automatic activation of omnichannel routing
Zendesk Documentation Team
Posted Jan 13, 2024
Omnichannel routing is being automatically activated for select accounts. Account owners and admins will be notified ahead of time. For more information about this change, see Announcing the automatic activation of omnichannel routing.
If you have questions, product feedback, or feature requests based on this, provide it here.
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Sydney Neubauer
Will it be enabled for everyone? As in, is this a phased launch?
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