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Download the answer bot - tree
Posted Jan 17, 2024
It would be great if I can download the answer bot (decision tree) in format of CSV or any excel way.
6
4
Recent searches
No recent searches
Posted Jan 17, 2024
It would be great if I can download the answer bot (decision tree) in format of CSV or any excel way.
6
4 comments
Shawna James
Can I point you in the direction of our product feedback template? This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. If you could, we would appreciate you taking the time to update your post and utilize the template to share the business impact from this lack of functionality as is prompted in the template.
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
0
Emma Fitzsimons
It would be very helpful to be able to download or export the bot diagram.
It's difficult to visualise the overall flow at the moment.
This would help with quick assessment of the overall structure and locating outdated branches that need to be improved or changed.
It would also be great to have it in a format that can be shared with the wider business for valuable insights, review and evaluation.
0
Lisa Tam
Hi all,
Thank you for your feedback. I understand the request however at this time we are not able to commit to prioritizing this. We are going to leave this post open for comment to allow others to provide their feedback, however, please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community. Your input is valued, and we appreciate your support as a Zendesk customer.
Best,
Lisa
0
Tim Sulzberger
Hi,
I have a similar request please:
User Story
Currently re-documenting the configuration is leading to extra work, possible errors and small changes are difficult tor reconcile.
I wondered if this already exists or if its a new feature development opportunity for Zendesk
Ideally we could export to pdf, svg, csv or even a bpml type of format
0