Recent searches


No recent searches

Email Forwarding ERROR/FAILED

Answered


Posted Jan 29, 2024

Hi, Zendesk failed to authenticate my email forwarding credentials from the Shopify domain. 
I input the correct DNS Setting to ensure access. However, ZD failed to authenticate our email forwarding. Do you have any suggestion on how to fix this? 


0

1

1 comment

image avatar

Brett Bowser

Zendesk Community Manager

Hey Patrick, I see you have a ticket open with our Customer Care team regarding this issue. They will continue working with you to get this error fixed. Thanks for reporting this!

0


Please sign in to leave a comment.

Didn't find what you're looking for?

New post