Image display of categories and sections themselves

Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. 

Perhaps this can be done through customization, but I would like to be able to set categories and sections with images.
They will lead to improved convenience for our customers to use FAQs easily.

What problem do you see this solving?

If many categories or sections are added, it will be difficult to see if only text is used.
However, we believe that images will increase visibility for our clients and lead to a systematic awareness on our part to avoid creating categories and sections at random.

When was the last time you were affected by this lack of functionality, or specific tool? What happened? How often does this problem occur and how does this impact your business?

An idea was proposed by the agent.

What would be your ideal solution to this problem? How would it work or function?

It would be easier to understand if there is also a menu for setting images when registering categories and section names.