Round-robin assignment is not available

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Gary Halberstadt

Posted Mar 05, 2024

The following post has been marked as completed:

https://support.zendesk.com/hc/en-us/community/posts/4409222757786-Round-Robin-assignment

However, the functionality for round-robin assignment is not available via Omnichannel routing, as discussed in that post. Please change the status of this original issue back to Incomplete.

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