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Heading 2 formatting issue in ZenDesk Editor
Posted Mar 09, 2024
Hi to Community!
Yesterday I discovered strange bug in ZenDesk Helper editor which have not seen before.
After creation of an article I have discovered incomprehensible random sections throughout the article text.
In the editor, indeed, it is defined as heading 2 - the format that determines how the text gets into the navigation as section.
But in the text of the document itself (document from where I copy text itself), the formatting is different - normal text, which is usually (and everytime before) defined in the editor as paragraph, plain text.
Maybe someone stumbled upon same issue and have a suggestion?
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3 comments
Katarzyna Karpinska
Hi Serhii Bazhan, please raise a ticket with our support team. We'll be able to help you :)
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Serhii Bazhan
Hi Katarzyna Karpinska,
I am a newbie here. Where can I find a ticket creating functionality on this platform?
Thanks in adnvance!
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Shawna James
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