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IT Helpdesk

Posted Mar 21, 2024

Dear Team,

In Admin view, when we click 'request' and it automatically shows the form to fill out.

 

However in Annonymous view, it ask to login. we were using a system as user to create a ticket first and than get a password through email.

 

Can you support us how to resolve the issue?

 

 

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    Shawna James

    Community Product Feedback Specialist

    Hey there, thanks so much for this feedback. I want to make sure I am understand what you are experiencing so that I can best route this feedback. When you say "anonymous view" what are you talking about here? If you could review this product feedback template and answer those questions it could help us better understand your request. Thank you!

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