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Fetching ticketId from Sunshine Conversation API

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Ira Sinha

Posted Apr 01, 2024

How do I get the Zendesk ticketId from the Sunshine Conversation APIs ? 

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    Christopher Kennedy

    Zendesk Developer Advocacy

    Hi Ira,
     
    Sunshine Conversations creates conversations, but the conversations do not have the context of a Zendesk ticket.  Can you share a general overview of your end goal?

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