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Use Zendesk Talk phone number as Google Developer Account support phone number
Answered
Posted Apr 16, 2024
To publish an app to the Google Play Store (and the Apple App Store), you need to establish a developer profile that includes a phone number for end user support. It seems logical to use a Zendesk talk number, so this gets routed to agents and logged as tickets, but Zendesk blocks Google from sending the verification code. This seems like a perfect use case for Zendesk talk.
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3 comments
Sean Chuang
Hello,
Thank you for the comment. We will put this on our backlog for future consideration.
Thanks,
Sean
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Tommy
Are there any workarounds?
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Cristin Quealy
This is a huge problem, Zendesk. The new requirement goes live in December. We tried using verify via phone and text – neither works. There is a straight-to-voicemail workaround suggested in another forum, but we were still unsuccessful. If we can't verify our support phone line, we're really stuck.
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