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Enabling authenticated visitors - Zendesk desktop



Posted May 27, 2024

We are trying to enable the user authentication using the link below for IOS (desktop)
Enabling authenticated visitors for messaging with Zendesk SDKs  however, my dev team is receiving errors from Zendesk

 

We have defined that Zendesk is not working on Safari iOS 12 and 13.
The following error we are receiving from the Zendeck:
SyntaxError: Unexpected token ';'. Expected an opening '(' before a method's parameter list.
(anonymous) @ VMundefined web-widget-main-fd3e127.js:3

 

thanks
KRis

 

 

 


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1 comment

image avatar

Christopher Kennedy

Zendesk Developer Advocacy

Hi Kris,
 
We only support the Web Widget in the latest two versions of iOS Safari.  Are you experiencing this issue on the latest versions?

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