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Request for Assistance: Setting Different Names for Child Applications



Posted May 30, 2024

I have created a package containing three child applications within Zendesk: 
a. Nav bar 
b. Ticket editor 
c. Ticket sidebar
 

Upon uploading the package to the Zendesk environment and assigning the title "Xumo Agent Device Lookup," both the Nav bar and Ticket sidebar applications adopt the same name. My objective is to designate the Nav bar application as "Xumo Agent Transaction Lookup" and the Ticket sidebar as "Xumo Agent Device Lookup."
 

I attempted to configure distinct names using the manifest.json file, but this approach proved ineffective. Additionally, I couldn't identify any parameters within zendesk-frontend-frameworks-boilerplates to address this issue.
 

I kindly request assistance from the Zendesk developer community to resolve this matter. Any guidance or support would be greatly appreciated.


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3 comments

image avatar

Tipene Hughes

Zendesk Developer Advocacy

Hi Prasad,
 
I’m going to pull this in to a private ticket so I can take a look at your implementation in more detail. You’ll see an email coming through from me shortly.
 
Thanks,
 
Tipene

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Hi Tipene,

Thanks for letting me know. I'll keep an eye out for the email. Let me know if there's anything specific you need from me in the meantime.

Screenshot for reference

Best, 
Prasad

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Hi Tipene,

Its helpful, if any update on above request. 

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