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Errors When Running Local Zendesk App with zcli
Posted Jun 17, 2024
Hi Zendesk Developer Community,
I am encountering multiple issues while trying to develop and test my Zendesk app locally using the Zendesk CLI (zcli). Here are the steps I've taken and the errors I'm experiencing:
Setup Details:
- Node Version: 16.14.0
- zcli Version: @zendesk/zcli/1.0.0-beta.42
-
App Structure:
new-zendesk-app
├── assets
│ ├── app.js
│ ├── iframe.html
│ ├── logo-small.png
│ ├── logo.png
│ └── logo.svg
├── node_modules
├── package-lock.json
├── package.json
├── README.md
├── server.cert
├── server.js
├── server.key
└── translations
└── en.json
Current Issues:
-
CORS Error:
- When trying to run the app using
zcli apps:server
, I encounter CORS issues while making API requests to Zendesk. The error message is: Access to fetch at 'http://localhost:4567/app.json?locale=en-US&subdomain=linksquares' from origin 'https://linksquares.zendesk.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
- When trying to run the app using
-
Error: Tried to show an iframe with a location that is neither absolute nor an asset:
- This error appears when I don't have the
node server.js
running. - When I run
node server.js
along withzcli apps:server
(two terminals), my app disappears from the side panel and shows: GET http://localhost:4567/app.json?locale=en-US&subdomain=linksquares 404 (Not Found)
- This error appears when I don't have the
-
Authorization Issue:
- I am trying to fetch the organization data using the following code in
app.js
:
- I am trying to fetch the organization data using the following code in
var settings = {
url: `/api/v2/organizations/${organizationId}.json`,
type: 'GET',
contentType: 'application/json',
headers: {
'Authorization': 'Basic <base64-encoded-token>'
},
success: function(response) {
var organization = response.organization;
var customFieldValue = organization.organization_fields.industry;
$('#customer-name').text(organization.name);
$('#industry-value').text(customFieldValue);
},
error: function(response) {
console.error('Error fetching organization data:', response);
}
};
client.request(settings);
Any guidance on resolving these issues would be greatly appreciated! Specifically, I need help with:
- Pulling organization data that will populate in my app whenever a user is on a ticket
- Ensuring API calls work correctly during local testing.
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