Agent productivity in Zendesk | Customer success checklist

Customer support is not an easy job. As an agent, you need to balance being effective and efficient while keeping the customer’s issue and overall experience in mind. Be sure to check out our video, we’ll help you optimize and measure your agent productivity while continuing to deliver the best customer experience. 🥇

Additionally, we've created some checklists for you to use as you continue to build out your Zendesk with agent productivity in mind; check them out here: 

We have a lot of really wonderful resources and videos all about agent productivity in our community post here - be sure to check them out! 

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