Recent searches
No recent searches
Product feedback: Recognize country code via triggers & automations
Posted Jun 19, 2024
Hi Team,
Due to different customer segments internally and different global phone number regulation requirements, we are needing a new feature in triggers & automations. To accurately contact end-users via SMS (Text), we need new options which will help us identify the country code of the end-user, so that we may contact him via one of our phone numbers which matches his country code.
Problem which this will solve is that we will have a much higher success rate in reaching our end-users. Additionally, this would be much more cost effective given that local price is lower than international price.
No workaround is currently possible with currently configuration settings in triggers & automations.
Ideal solution would be to add additional conditions and actions to business rules that will cover this need.
Thank you.
4
1 comment
Shawna James
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
0