Recent searches
No recent searches
Product Feedback: Videos in Help Center
Posted Jun 20, 2024
Hi Team,
We have noticed that Videos on the Help Center can only be displayed through online video streaming platforms such as YouTube, Vimeo etc.
If we would like to display a particular video on our help page, we have to upload it to one of these platforms and then link it to our Help Center.
However, this could sometimes be a blocker or the process could take time or these videos are intended to be visible only to our end-users , so we would appreciate the ability to manually upload videos in certain formats to Help Center library which we will then be able to use freely.
5
2
2 comments
Preeti Kalawadia
Yes, need a solution to manually upload videos directly for Help center library
1
Patrycja Walencik
At this time we are going to close this post for comment and mark it as “Not Planned”. If you are interested in learning more about this and other features being built please make sure to check out our Community events and Zendesk Updates. Thank you again for your feedback and we appreciate you being a valuable Zendesk Community member.
0