Facebook Post comment ID and Meta Data

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Abdelhameed Khaled

Posted Jul 30, 2024

I want to know how to get the meta data of Facebook comment when it create a ticket 
I want to know the comment ID / comment ID how to get these Info inside Zendesk ?

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      Abdelhameed Khaled

      Thank you 1263082110149 however I need to somehow get the commenter id and comment Id from the comment inside Zendesk is that possible ? and how ?

       

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      Dainne Kiara Lucena-Laxamana

      HI 5732459075994 , 

      The comment ID is the same from the end of the URL in Facebook. For example, it looks like this:
      https://www.facebook.com/testaccount/posts/123345667899?comment_id=2001234456
       

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