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Zendesk Messaging Android SDK 5.3.0 camera permission request issue

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chuling yang

Posted Sep 30, 2024

I used default RequestActivity and then selected the camera as a Messaging attachment, it returns to the previous page due to the lack of camera permissions. 

This issue did not exist in the previous version 5.2.0, where a request permission AlertDialog would appear.
This occurs on both Android 12 and Android 14.

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    Onur Okutan

    Zendesk Product Manager

    Hi Chuling,

    Thank you for your feedback. I’m happy to inform you that our development team has fixed this issue. The update was released yesterday as version 5.3.1.

    Please give it a try and let us know if this resolves the problem on your end.

    Best regards,
    Onur

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