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Clear chat option



Posted Oct 21, 2024

I have an urgent usecase, where i should clear the chat for my authentified user after the ticket is resolved.


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Shawna James

Community Product Feedback Specialist

Hello Chouaib, thank you for taking the time to provide us with your feedback.
 
Can I point you in the direction of our product feedback template? This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. If you could, we would appreciate you taking the time to update your post and utilize the template.
 
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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Chouaib - may I ask, are you using default Zendesk messaging or do you have a custom integration via Sunshine Conversations?

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