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Add additional statuses in my discussion posts



Posted Oct 29, 2024

I'm looking for guidance on how to add additional statuses for discussion posts. I've found a post on how to edit statuses, but not how to create new ones.

 

My community is using statuses to categorize feature requests. I put in a ticket for this, and the support agent said it's technically possible, but requires code, and it's outside their scope. My team is pretty savvy with code, I'm just looking for some guidance on where to start.

 


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Jhan

Zendesk Customer Care

Hi Stephanie,
 
Thank you for sharing your thoughts on creating custom community statuses! I completely understand how valuable this feature would be for your experience. Unfortunately, it’s not a native feature at the moment, and I don’t have any updates on when or if it might be implemented in the future.
 
As an alternative, if you’re using the Copenhagen theme, it is customizable! You could consider working with a developer who can create custom code to add additional community statuses to the theme.

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